公眾號
客服近日看到一些新入行外貿(mào)的小伙伴們發(fā)文說，不知道外貿(mào)郵件怎么寫，遇到的問題太多了，書本上學(xué)過的無法搬過來直接使用。
01 Salutation——稱呼
Dear Mr./ Ms. Smith （具體某人） Dear Prof.（教授）/Dr.（博士）+ 姓（頭銜，職位）
02 Starting——開篇
1. Thank you for your (kind) letter of January 15th. 感謝您在1月15日的來信。 2. It was a pleasure meeting you at the conference this month. 很高興在本月的會議上認(rèn)識您。 3. I do appreciate your patience in waiting for a response. 感謝您耐心等待我的回復(fù)。 4. Thank you for contacting us. 感謝您聯(lián)系我們。 5. It was a pleasure meeting you in Shanghai last month. 上個月在上海見到您很高興。 6. I enjoyed having lunch with you last week in NewYork. 上周在倫敦與您共進(jìn)午餐很愉快。 7. With reference to our telephone conversation yesterday... 我們昨天的電話交談關(guān)于...... 8. In reply to your request... 回應(yīng)您的要求...... 9. I would just like to confirm the main points we discussed on Friday. 我想確認(rèn)我們在周五討論的要點。
03 State the main point——點名主旨
1. We are writing to inform you that.../ to confirm.../ to request.../to enquire about... 我們寫信是為了通知/確認(rèn)/請求/詢問…… 2. I recently read/heard about...and would like to know... 我們最近聽說......因此想要知道...… 3. I am contacting you for the following reason... 此次聯(lián)系您主要是為了...... 4. We'd like to invite you to a meeting on May 15th. 我們想要邀請您參加5月15日的會議。 1. We would appreciate it if you would … 如果您愿意......我們將不勝感激。 2. It would be helpful if you could send us ... 如果您可以給我們發(fā)送......將會很有幫助。 3. I would appreciate your immediate attention to this matter. 感謝您對此事的關(guān)注。 4. Could you possibly tell us / let us have ... 你能告訴我們......嗎？ 5. Please let me know what action you propose to take. 您能告訴我下一步計劃是什么嗎？ 1. Would you like us to ...? 您希望我們......嗎？ 2. We are quite willing to ... 我們相當(dāng)樂意...... 1. We are pleased to announce that .../ to inform you that ... / to learn that ... 我們很開心（很高興）的告知（宣布/通知/了解）..... 1. I'm afraid it would not be possible to ... 我恐怕…...不能…... 2. After careful consideration we have decided (not) to ... 經(jīng)過深思熟慮后，我們決定…... 3. Unfortunately we cannot / we are unable to ... 不幸的是，我們沒法/不能…... 4. Please note that the goods we ordered on ( date ) have not yet arrived. 抱歉貨沒法如期抵達(dá)。 1. I am writing to express my dissatisfaction with ... 我對......感到很不滿意。
04 Closing——結(jié)束語
1. Please?accept?our?thanks?for?the?trouble?you?have?taken.? 有勞貴方，不勝感激。? 2. We?tender?you?our?sincere?thanks?for?your?generous?treatment?of?us?in?this?affair.? 對您在此事中的慷慨之舉，我們深表感謝。? 3. We?should?be?grateful?for?your?trial?order.? 如您試訂貨，我們將不勝感激。? 4.We?should?be?grateful?for?your?furnishing?us?details?of?your?requirements.? 如果能收到您的具體需求，我們會非常開心。? 5. We?are?greatly?obliged?for?your?bulk?order?just?received.? 收到貴方大宗訂貨，我們不勝感激。? 6. If?there?is?anything?we?can?do?to?help?you,?we?shall?be?more?than?pleased?to?do?so.? 貴公司若有所需求，我公司定盡力效勞。? 7. We?will spare?no?efforts?in?endeavoring?to?be?of?service?to?you.? 我們將不遺余力的為您效勞。? 8. Looking forward to your reply.? 期待您的回信。
05 Ending——問候
Yours sincerely / Yours truly / Sincerely / Thank you / Best wishes / Warm regards / All the best / Best of luck
—End—
